Level up guarantee
After enrolling in UX/UI Expert, you'll be protected by our Level up guarantee.
To qualify for the UX/UI Expert guarantee:
1. Complete the entire program. To be eligible for the guarantee, you must finish the course and workbooks in full, and complete at least one UX case study.
2. Dedicate a minimum of 8 hours per week to watching lessons, creating case studies, and/or building your portfolio. There’s no shortcut to becoming a confident in your UX/UI skills—practice and action are essential. If life interrupts occasionally, that’s okay, but consistent effort is necessary to qualify for the guarantee.
3. If after completing the program, dedicating the required time, and finishing at least one case study, you don’t see an improvement in your UX/UI skills, contact us within 180 days of your enrollment to initiate the refund process.
Here's when the guarantee DOES NOT apply:
1. You enroll, watch a few videos, find it too challenging, and quit.
2. You enroll, never finish the course, and then request a refund.
3. You enroll, neglect the work, and ask for a refund.
4. You enroll, complete the course, but request a refund more than 180 days after your enrollment date.
Payment cancellation policy
Upon enrollment you’re responsible for the full balance of sale. Outside the Level-Up Guarantee period, the contract cannot be canceled. Missed payments may be turned over to a collection agency or attorney, and you’ll reimburse any reasonable collection fees.
